Privacy Policy

Last Updated: 12 February 2026

Squish Digital Pty Ltd trading as Squish Digital and Squish Automates ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. What Personal Information We Collect

We may collect personal information including:

Full name
Business name
Email address
Phone number
Billing details
Website usage data
CRM and customer contact data provided by clients

2. How We Collect Information

When you complete a form on our website
When you engage our services
Through email, phone, or SMS communication
Through CRM or automation integrations
Via cookies and analytics tools

3. How We Use Personal Information

Deliver automation and communication services
Configure AVA voice and messaging workflows
Provide customer support
Process payments
Comply with legal obligations

4. Messaging Compliance

Clients using our automation systems are responsible for obtaining valid consent under the Spam Act 2003 (Cth) and applicable privacy legislation.

5. Disclosure

We may disclose personal information to CRM providers, telephony services, SMS gateways, hosting providers, payment processors, or regulators where required.

6. Security

We take reasonable steps to protect personal information from misuse, loss, or unauthorised access. However, no online system can guarantee absolute security.

7. Access & Correction

You may request access to personal information we hold about you or request corrections by contacting us.

8. Contact

For privacy enquiries:
Email: [email protected]