Privacy Policy

Last Updated: 1st May 2025

At Squish Digital, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services, including our Sales Automation AI Assistant (AVA).

1. What Information We Collect

  • Personal Information: Name, email, phone number, business details

  • Customer Data: Lead data provided by clients (e.g. contact details of potential customers)

  • Usage Data: IP address, browser type, pages visited, and interaction with our SMS automation platform

2. How We Use Your Information

  • To provide and improve our services

  • To communicate with you about demos, offers, or account updates

  • To fulfil lead generation, appointment setting, and follow-up tasks via automation

  • To ensure platform performance and troubleshoot issues

3. Data Sharing and Security

We do not sell or share your personal data with third parties. All customer information is stored securely and processed in accordance with Australian data protection laws.

4. Third-Party Services

We may use trusted third-party tools (e.g., SMS gateways, CRMs) that are GDPR/Privacy Act compliant. These services only access data required to perform the functions we’ve integrated.

5. Cookies and Tracking

Our website may use cookies for analytics and performance tracking. You may opt-out by adjusting your browser settings.

6. Your Rights

You have the right to:

  • Request access to or deletion of your data

  • Opt-out of marketing communications

  • File a complaint with the OAIC (Office of the Australian Information Commissioner)

7. Contact

For any questions or concerns, email us at [email protected].

@ Copyright 2024 - Squish Digital Automation | All rights reserved | Terms & Conditions